Thursday 7 April 2016

Employee Engagement Survey & 360 Feedback Experts in Springville, UT

For 34 years, Inc. has welcomed the fastest-growing companies in America into a very exclusive club. On average, the companies on the list have grown almost sixfold over the past three years. We celebrate 150% growth over the past three years. With the recent growth and success of DecisionWise, CEO Tracy Maylett stated, “We are truly being seen as an innovator in the management consulting industry, and we do not intend to rest on our achievements. It is the creativity and hard work of every person in this organization in partnering with our clients that has brought us to where we are and where we intend to continue.”

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The employee experience consists of all of the experiences that an employee has, whether predicted or not, that become pivot points or moments of truth. These experiences shape an employee’s beliefs about the company, its leaders, the organization brand, and an employee’s success in the organization. When an employee evaluates his or her experience in an organization, it is based on the sum of those moments of truth, both positive and negative. Chronos is the Greek word for "sequential time." We call experiences that occur during the chronological employee life-cycle "chronos events." These are pre-determined experiences that happen during pre-hire, orientation, onboarding, performance reviews, and when exiting the organization. Organizations who engineer the best chronos events are ultimately able to attract, retain, and engage the best employees.

Kairos is the ancient Greek word meaning the right or opportune moment, or the "moment of truth." These events can occur at any time and become a pivot point for employees. A kairos event could be a positive experience when an employee received special recognition or a negative moment when an Employee Satisfaction Survey Questions lost all of his or her recent work due to the company server going down. Organizations that intentionaly create positive kairos events and properly manage negative experiences are able to turn their employees into raving fans. In order to foster employee experiences that result in increased engagement and performance, leaders need to look through the "employee lens". The employee lens is the prism through which employees evaluate how their interactions with the company throughout the entire work life-cycle affects each of them on a personal level.

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In order to create an employee experience that results in loyalty to your company and higher performance you need to perfect the chronos events but be fully prepared for the kairos moments that influence employee perceptions. The world has changed. We now live in a global economy. Organizations are facing a more competitive environment as the advantages created by advances in technology, systems design, and communications have been fully leveraged by most companies. Competition for the best talent has also increased as employees have become more mobile and less loyal to their employers. But the best companies know that their employees drive their success and that by focusing on the employee experience management, a company can create a thriving organization that attracts and retains the best talent in order to out-perform the competition.

The Employee Lens

Download a sample Leadership Intelligence 360 Survey to see how we measure the most important leadership competencies. See how the Derailer section identifies those behaviors that undermine a leader's effectiveness. Then look at the What is 360-degree feedback? report to see how the results are displayed to highlight gaps in perception and comparisons to our benchmarks.

Throughout our initial years, DecisionWise steadily gained a reputation for getting results through assessment and feedback. What began as a small three-person consulting firm grew to build an impressive clientele by providing 360-degree feedback, organization surveys, and talent assessments that deliver results. Growth brought on additional consultants, industrial psychologists, HR and organization development professionals, coaches, programmers, and experts in survey administration and psychometrics.

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